Valley Limo Services · San Fernando Valley
Privacy Policy
- Since 1995
- Open 24/7
- Based in North Hollywood
Last updated: October 2026
Valley Limo Services respects your privacy. This policy explains what information we collect when you visit our website or book a ride, how we use it, who we share it with, and what choices you have. We have tried to write it in plain language.
Information We Collect
Information you give us. When you fill out a reservation form, a contact form, or call us, you may give us your name, phone number, email address, pickup and drop-off addresses, event details, flight information, and the number of passengers. If you pay for a ride, we may receive payment details through our payment processor.
Information collected automatically. When you visit our website, we may collect technical information such as your IP address, browser type, device type, the pages you view, and the date and time of your visit. Cookies and similar tools help us gather this information.
Information about your trip. During a ride, we keep records such as pickup and drop-off times and locations, which we use for billing, scheduling, and service quality.
How We Use Your Information
We use your information to do the following.
- Prepare quotes and confirm reservations.
- Schedule vehicles and drivers, and contact you about your ride.
- Process payments and issue receipts.
- Respond to questions, requests, and feedback.
- Improve our website and our services.
- Meet legal, insurance, and safety requirements.
We do not use your information for purposes unrelated to your ride without telling you first.
Cookies and Analytics
Our website uses cookies to remember your preferences and to understand how visitors use the site. We may use analytics tools to measure traffic and improve our pages. You can control cookies through your browser settings. Blocking them may affect how some parts of the site work.
Who We Share Information With
We do not sell your personal information. We share it only in limited cases.
Service providers. Companies that help us run our business, such as payment processors, website hosts, email services, and scheduling tools. They may use your information only to perform services for us.
Drivers. We give the assigned chauffeur the details needed to complete your ride, such as your name, pickup location, and contact number.
Legal and safety reasons. We may share information if the law requires it, if a government agency requests it, or if we need to protect the safety of our passengers, drivers, or the public.
Business changes. If our business is sold or merged, your information may transfer to the new owner, who will be bound by this policy.
How Long We Keep Information
We keep your information as long as we need it to provide our services, meet legal and accounting obligations, and resolve disputes. After that, we delete it or make it anonymous.
How We Protect Your Information
We use reasonable measures to protect your information from loss, misuse, and unauthorized access. These include limiting access to the people who need it and working with providers who maintain security practices. No system is completely secure, so we cannot guarantee absolute protection.
Your Choices and Rights
You can ask us to tell you what information we hold about you, to correct it, or to delete it. California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect and how we use it, the right to request deletion, and the right not to be treated differently for exercising these rights. To make a request, contact us. We may need to verify your identity before we act.
You can also opt out of marketing messages at any time by following the instructions in the message or by telling us directly.
Children’s Privacy
Our website is not directed to children under thirteen, and we do not knowingly collect personal information from them. Parents who book rides for minors, such as prom groups, provide the information on the minor’s behalf.
Links to Other Sites
Our website may link to other sites. We are not responsible for their privacy practices, and we encourage you to read their policies.
Changes to This Policy
We may update this policy from time to time. When we do, we will change the date at the top of the page. Please check back occasionally.
Contact Us
If you have questions about this policy or how we handle your information, visit our contact page. To start a booking, use the reservations page.
Find us
Valley Limo and Party Bus service
Valley Limo and Party Bus service
Address: 11026 Victory Blvd D, North Hollywood, CA 91606
Phone: (818) 584-8866
Hours: Open 24 hours
★★★★★ 5.0 · 21 Google reviews